When a top consulting firm delivered a polished report full of insights, I quickly realized the real problem—the team already knew the answers, but now they had no ownership over the plan.

Several years ago, I was given the opportunity to lead third-party logistics operation supporting a well-known e-commerce giant. The site had been struggling to hit its KPI targets.

On my first or second day, I was handed a thick, polished report from XYZ Consulting, a large firm that had completed their engagement just weeks earlier. Their analysis was detailed, and their recommendations were great. But as I started working with the team to implement the plan, something became clear—95% of the information in that report had come directly from the team themselves.

The supervisors, managers, and frontline employees had already identified the core issues. The only thing XYZ Consulting had added was financial analysis and a sleek presentation. But now that these recommendations had been rebranded as an “expert plan,” the team had zero motivation to implement them.

So, I put the binder in my bottom drawer. As far as I know, it is still there today.

Instead of pushing an external plan onto the team, I started asking them: “What do we really need to do to improve this site?” But damage had already been done and I was now fighting an uphill battle.

The Challenge with Traditional Consulting

What happened in that logistics operation is not unique. Too often, consulting firms extract information from the very people closest to the problem, package it into a high-priced deliverable, and hand it back to leadership. But the people who actually run the operation—the ones responsible for executing the plan—are left disconnected.

The result?

• No ownership.
• No engagement.
• No learning.
• No real change.

A Better Way: The Breakthrough! Approach

Years later, when I learned about Creative Problem Solving (CPS) and cognitive assessments like KAI and FourSight, the foundations of a new method for teams to get over a slump started to take shape. That realization led us to develop Breakthrough!, our approach to unlocking operational excellence.

Instead of telling teams what they already know, we engage them in:
✅ Clearly defining their challenges.
✅ Generating novel and useful solutions themselves, not just following an external playbook.
✅ Building problem-solving skills so they leave empowered to tackle future challenges.

Some of the best ideas come from the frontline employees who manage processes daily. Breakthrough! creates a space where the best ideas—no matter where they originate—can rise to the surface.

Your leadership team will have new skills, tools, and support to help them unlock their team’s full potential.

Your Team Knows the Problems, Let Them Solve Drive the Solutions

If you have a site, department, or division struggling to meet KPIs and haven’t found a solution—ask yourself:

✔️ Do I believe my team is my most valuable resource?
✔️ Am I willing to engage them in meaningful problem-solving, not just implementation?

If the answer is yes, then let’s talk.

A Breakthrough! can help teams in various sectors and any level of an organization. Most of our process are industry agnostic and all of them are tailored to your unique challenges.

At Renaissance Teams, we don’t just leave you with a report—we leave you with a team energized, equipped, and excited to tackle challenges with a whole new set of tools.